extremecash Privacy Policy

When you register and use extremecash, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you use for deposits and withdrawals. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents — such as a government-issued ID — may be requested to confirm your eligibility and comply with anti-money laundering requirements. We only collect information that is genuinely needed; we do not gather data beyond what is required to provide our services safely and responsibly. All data collected is stored securely and handled in accordance with the Data Privacy Act of 2012 as administered by the National Privacy Commission of the Philippines.

The personal information we collect is used primarily to create and manage your account, process your transactions, and verify your identity as required by Philippine law. We use your contact details to send you important account notifications, security alerts, and — where you have given your consent — promotional communications about offers available on the platform. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that the platform operates fairly for all players. We may use aggregated, anonymised data for internal analytics and product improvement purposes; this data cannot be used to identify you personally. extremecash does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Any sharing of data with third-party service providers — such as payment processors or identity verification partners — is strictly limited to what is necessary to deliver the services you have requested.

We work with a limited number of trusted third-party service providers to deliver core platform functions, including payment processing, identity verification, and customer support tools. These providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not permit our service providers to use your personal data for their own independent marketing or analytics activities. In certain circumstances, we may be legally required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines — for example, in response to a valid court order or regulatory investigation. Outside of these limited scenarios, your data remains within the extremecash platform environment and is not disclosed to any external party without your explicit consent. We review our third-party relationships regularly to ensure that data protection standards are consistently maintained across all partners.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to access a copy of your personal data, to request corrections if any information is inaccurate or incomplete, and to ask us to delete your data in circumstances where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of data processing — such as direct marketing communications — and withdraw your consent at any time without affecting the lawfulness of processing that took place before the withdrawal. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on the platform, and we will respond to your request within the timeframe required by applicable law.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering regulations. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the deletion of your account, we will process your request promptly and remove or anonymise your personal data, except where retention is required by law. We do not retain data beyond what is necessary, and we review our retention practices periodically to ensure they remain proportionate and compliant. You may request information about how long specific categories of your data are retained by contacting our support team.

extremecash employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using SSL/TLS technology, and sensitive account information is stored using secure, access-controlled systems. We conduct regular security assessments and vulnerability testing to identify and address potential risks before they can affect our players. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection responsibilities. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential.